{"main_category":{"id_main_category":2000,"main_category":"ePayment","visible":1,"sort_order":2,"summary":"Indicators for this topic focus on mapping the use of the national system for digital financial transactions from citizens and businesses to government organisations, e.g. paying taxes or fines.\n\nePayment is measured by assessing the yearly total value of realised transactions, number of realised transactions, cumulative adhered public organisations, and ePayment providers."},"country":{"abbr":"PT","country_name":"Portugal","summary":"

eID<\/strong>.With its Citizen Card<\/a>, Portugal started implementing its digital identity scheme in 2007, being one of the first countries to combine five different identification numbers in one card and introduce digital certificates. In 2014, the Digital Mobile Key was introduced. An eID user can obtain professional attributes (SCAP functionality) to act on behalf of a company. The eID system doesn’t include a digital proxy service.<\/p>\n

ePayment <\/strong>The Payment Platform PPAP<\/a> is the system that allows multiple payment methods to be made available on government websites and digital services, ensuring the management, control and monitoring of receipts in an integrated manner. <\/p>\n

Messaging <\/strong>The Public Service of Electronic Notifications<\/a> allows citizens and company representatives to receive online notifications sent by public entities, through the Electronic Notification Platform. This platform is available on the ePortugal portal and through a mobile application. The Messaging Platform GAP<\/a> enables the sending and receiving of SMS between citizens and public administrations.<\/p>\n

Transparency <\/strong>The Interoperability Platform IAP<\/a> authentication provider allows users to authenticate with the Citizen Card, on websites or portals duly accredited and authorized for that purpose. Through this functionality it is possible for the citizen to authorize the online consultation of certain data<\/a> with perfect knowledge of the purpose of the consultation and the data consulted.<\/p>\n

General Digital Services <\/strong>The ePortugal portal<\/a> lists several services that are digitally available. No systematic measurement of user satisfaction has been found.<\/p>\n


Currently, no public data is available on user satisfaction and digital form submission in Portugal. The Digital Government MetaMonitor<\/em> records data in all other categories. Improvements can be made, especially with regards to machine readability and update frequency.<\/p>"},"subc":[{"id_subcategory":2020,"subcategory":"Overall uptake"},{"id_subcategory":2030,"subcategory":"Personal uptake"},{"id_subcategory":2010,"subcategory":"Business uptake"},{"id_subcategory":2050,"subcategory":"Public sector uptake"},{"id_subcategory":2040,"subcategory":"Private sector support"}],"ind_details":{"Overall uptake":{"Overall uptake\/ePayment transactions":{"id":214,"year":2020,"id_indicator":23,"indicator":"ePayment transactions","visible_indicator":1,"id_subcategory":2020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":2000,"main_category":"ePayment","country":"PT","relevant":1,"existent":1,"val":3659663,"notes":null,"machine_readable":"No","upfreq":"Daily","source":"https:\/\/www.iap.gov.pt\/web\/iap\/iAP-em-numeros","last_update":"2020-12-10 00:00:00","rev_last":1,"definition":"The annual number of transactions realised by citizens using the national ePayment system, absolute value and per inhabitant over 15 years old\u00a0","relevant_statistics":[{"statistic":"Population over 15 years old","val":8893673,"calculation":"Per inhabitant","_calculated":0.41,"_calc_formatted":"0.41<\/span> Per inhabitant *<\/span> * Population over 15 years old (Eurostat)<\/span>"}],"data_points":[{"year":2020,"val":3659663}]},"Overall uptake\/ePayment value":{"id":223,"year":2020,"id_indicator":24,"indicator":"ePayment value","visible_indicator":1,"id_subcategory":2020,"subcategory":"Overall uptake","visible_subcategory":1,"sub_sort_ord":1,"id_main_category":2000,"main_category":"ePayment","country":"PT","relevant":1,"existent":1,"val":286000000,"notes":null,"machine_readable":"No","upfreq":"Daily","source":"https:\/\/www.iap.gov.pt\/web\/iap\/iAP-em-numeros","last_update":"2020-12-10 00:00:00","rev_last":1,"definition":"The annual value of ePayment transactions realised by citizens, total amount and per inhabitant over 15 years old","relevant_statistics":[{"statistic":"Population over 15 years old","val":8893673,"calculation":"Per inhabitant","_calculated":32.16,"_calc_formatted":"32.16<\/span> Per inhabitant *<\/span> * Population over 15 years old (Eurostat)<\/span>"}],"data_points":[{"year":2019,"val":331200000},{"year":2020,"val":286000000}]}},"Public sector uptake":{"Public sector uptake\/ePayment-powered public service providers (total)":{"id":277,"year":2020,"id_indicator":27,"indicator":"ePayment-powered public service providers (total)","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"PT","relevant":1,"existent":1,"val":42,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.iap.gov.pt\/web\/iap\/plataforma-de-pagamentos","last_update":"2020-12-10 00:00:00","rev_last":1,"definition":"The number of organisations providing the possibility to pay for public services through the national ePayment system, absolute value and as a percentage of the total number of organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of public service providers (total)","val":3332,"calculation":"Percentage","_calculated":1.26,"_calc_formatted":"

1.26 %<\/div>
of number of public service providers (total) (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":42}]},"Public sector uptake\/ePayment-powered central\/federal governments":{"id":250,"year":2020,"id_indicator":28,"indicator":"ePayment-powered central\/federal governments","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"PT","relevant":1,"existent":1,"val":16,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.iap.gov.pt\/web\/iap\/plataforma-de-pagamentos","last_update":"2020-12-10 00:00:00","rev_last":1,"definition":"The number of organisations from central\/federal government providing the possibility to pay for public services through the national ePayment system, absolute value and as a percentage of the total number of organisations from central\/federal government (cumulative)","relevant_statistics":[{"statistic":"Number of central\/federal government organisations","val":18,"calculation":"Percentage","_calculated":88.89,"_calc_formatted":"
88.89 %<\/div>
of number of central\/federal government organisations (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":16}]},"Public sector uptake\/ePayment-powered regions":{"id":286,"year":2020,"id_indicator":29,"indicator":"ePayment-powered regions","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"PT","relevant":1,"existent":1,"val":7,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.iap.gov.pt\/web\/iap\/plataforma-de-pagamentos","last_update":"2020-12-10 00:00:00","rev_last":1,"definition":"The number of organisations from state, provincial and other regional government providing the possibility to pay for public services through the national ePayment system, absolute value and as a percentage of the total number of organisations from state, provincial and other regional government (cumulative)","relevant_statistics":[{"statistic":"Number of regional public authorities","val":119,"calculation":"Percentage","_calculated":5.88,"_calc_formatted":"
5.88 %<\/div>
of number of regional public authorities (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":7}]},"Public sector uptake\/ePayment-powered municipalities":{"id":259,"year":2020,"id_indicator":30,"indicator":"ePayment-powered municipalities","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"PT","relevant":1,"existent":1,"val":12,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.iap.gov.pt\/web\/iap\/plataforma-de-pagamentos","last_update":"2020-12-10 00:00:00","rev_last":1,"definition":"The number of municipalities providing the possibility to pay for public services through the national ePayment system, absolute value and as a percentage of the total number of municipalities (cumulative)","relevant_statistics":[{"statistic":"Number of municipalities","val":3183,"calculation":"Percentage","_calculated":0.38,"_calc_formatted":"
0.38 %<\/div>
of number of municipalities (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":12}]},"Public sector uptake\/ePayment-powered other administrations":{"id":268,"year":2020,"id_indicator":31,"indicator":"ePayment-powered other administrations","visible_indicator":1,"id_subcategory":2050,"subcategory":"Public sector uptake","visible_subcategory":1,"sub_sort_ord":4,"id_main_category":2000,"main_category":"ePayment","country":"PT","relevant":1,"existent":1,"val":7,"notes":null,"machine_readable":"No","upfreq":null,"source":"https:\/\/www.iap.gov.pt\/web\/iap\/plataforma-de-pagamentos","last_update":"2020-12-10 00:00:00","rev_last":1,"definition":"The number of other organisations (non-central\/federal, non-regional and non-municipal) providing the possibility to pay for public services through the national ePayment system, in absolute value and as a percentage of the total number of other organisations performing public tasks (cumulative)","relevant_statistics":[{"statistic":"Number of other administrations","val":12,"calculation":"Percentage","_calculated":58.33,"_calc_formatted":"
58.33 %<\/div>
of number of other administrations (Eurostat)<\/div>"}],"data_points":[{"year":2020,"val":7}]}},"Private sector support":{"Private sector support\/ePayment providers":{"id":241,"year":2020,"id_indicator":32,"indicator":"ePayment providers","visible_indicator":1,"id_subcategory":2040,"subcategory":"Private sector support","visible_subcategory":1,"sub_sort_ord":5,"id_main_category":2000,"main_category":"ePayment","country":"PT","relevant":1,"existent":0,"val":null,"notes":null,"machine_readable":null,"upfreq":null,"source":null,"last_update":"2020-12-31 00:00:00","rev_last":1,"definition":"The cumulative number of organisations which have developed a government ePayment system","relevant_statistics":[],"data_points":[]}}},"timestamp":"2026-05-27T00:39:08+00:00"}